Customer Retention & Loyalty
Win back quiet regulars. Reward loyal ones.
Repeat guests are the heart of a healthy restaurant. CafeSquad AI sets up simple, approval-first workflows that invite lapsed guests back and thank your most loyal ones.
Included in: Pro
Sound familiar?
- Guests drift away and you never hear why.
- Loyalty programs feel complicated or expensive.
- Third-party apps own your customer relationships.
What CafeSquad AI does
Win-back workflows
Friendly invitations for guests you haven’t seen in a while, with an optional offer you choose.
Loyalty campaigns
Thank regulars after a number of visits or orders with a reward you set.
Birthday & welcome messages
Small touches that make guests feel remembered.
Win-back and loyalty workflows are included in Pro.
FAQ
Retention & Loyalty: common questions
From the guest data you provide or (soon) your connected ordering system. Without visit data, win-back campaigns use your email list and tags.
No. You can start with simple email-based rewards and add a POS integration later.
Message volume is covered by fair-use limits in your plan. We’ll tell you before you approach a limit.
Your restaurant deserves more customers.
Start with a free, honest look at your online presence — then let CafeSquad AI handle the marketing work.