Google Business Page and Facebook Page Ownership

It is very I'm surprised some time on the number people that don't really have any clue who owns their business page or who's their Facebook page Often times we have seen is that business owners don't claim their business page on Google or Facebook or sometime don't even know who owns them somebody else and they're claiming and then So as a result there is no customer engagement and that becomes a big problem because what what the customer is looking for is is Google I'm trying to get to get to the key information to decide about where they're going to have their meal and if the matter is old and outdated .